Are you struggling with energy bills?
Do you need advice on how to cut your bill? or get the right grants and benefits?
News
Missing digital skills? Local support IS available.
Not knowing how to use the internet or not having access are huge problems.
Why join our volunteer team? Jane’s new starter for 10!
Demand for independent advice is growing and we need to strengthen the CAEE volunteer team. Here are 10 reasons why you should consider joining us, in the community’s interest and your own.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell.
Our new service will tackle financial worry and stress
Citizens Advice and Mary Frances Trust link to provide new financial and wellbeing service.
Citizens Advice means community, service, support. Now they need volunteers.
“When I think of Citizens Advice Epsom & Ewell three words spring to mind to illustrate the value of this wonderful organisation: community, service and support. I’m proud to support them during my year of office.” Guest Blog
Councillor Rob Geleit is Mayor of Epsom & Ewell (3 minute read)
Our Annual Report. The case for becoming a new volunteer adviser.
Far from traditional boxes ticked the report is an inspiring prospectus.
Volunteer recruitment top of agenda at Citizens Advice AGM
Urgent call for new volunteers to extend face to face and outreach services.
Fixing cost and debt worries needs more than ‘sticking-plaster solutions’
Ministers should consider more ways of regulating supply of essential home services.
Join Citizens Advice as a Surrey Adviceline Adviser
Could you play a vital role in helping people find a way forward?
Help with digital skills at Epsom Library – Wednesday 6 September
Do you, or someone you know, need help getting online?
5 things you can do to be smarter with money
Our national colleague Dominic has written a blog with 5 simple things to do (or do better!) We like it a lot.
Spreading the word about good finances
Exciting News. Town & Country Housing (Rosebery) is supporting the extension of our financial literacy project.
Private renting is becoming more difficult by the day
A call for policy change is growing louder as evidence of a worse crisis mounts.
How to find trustworthy debt advice: a summer campaign
How to check debt advice is trustworthy, reliable and right.
Making sure all have online access
The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
Terrace reception was the perfect way to say thanks
At CAEE we love to show our appreciation in team social events.
Could you be Citizens Advice Epsom & Ewell’s new volunteer Treasurer?
Press Release. We are seeking a new treasurer who is passionate about changing things for the better in the local community.
Don’t be scammed, be suspicious. It’s #ScamAware week.
Beyond family and friends, being suspicious isn't just ok, it's essential.
Don’t be scammed, be savvy! It’s #ScamAware campaign week.
We want everyone to know what to look out for to protect themselves and loved ones
A wonderful summer evening on the House of Commons terrace
A marvellous way to way to show appreciation to our volunteers.
Renters reform bill is here but will it really solve home insecurity?
Unfortunately there are already doubts about what it will achieve in practice.
Scams awareness campaign: anyone can fall victim
Our campaign, with Trading Standards and Business, Energy and Industrial Strategy.
Opportunity for a Specialist Benefits & Money Advice Case Worker
Help us run a new partnership project supported by National Lottery Community Fund.
Thinking about volunteering? Come and talk!
If you're keen to help build a stronger community, we may be just what you're looking for.
Sunnybank Trust taught us so much about learning disability – and ourselves!
We learned more about our own clients and our own assumptions.
We’re thrilled to be named one of the new Mayor’s charities
Clrr Geleit was recognised as Mayor at a Town Hall ceremony on 23 May.
Supporters ‘Go the extra mile’ to help meet demand for crisis advice
Nearly 50 local people joined us to help fellow residents in the worst cost-crisis in a generation.
‘Our bleakest-ever start to the year’ Citizens Advice May cost of living briefing
More people needing help. More food bank referrals. More prepayment meter problems.
Worrying about money in Epsom & Ewell? What you need to know.
An updated local leaflet shows how to start sorting things and who to ask for help.
Banking hubs can help people retain access to cash and independence
Online and mobile banking have made cash increasingly irrelevant for many.
Grocery price inflation has slowed a little but it’s ‘too soon to call the top’
Down to 17.3% on the previous 4 weeks but still a frighteningly fast rise.
Epsom & Ewell Jobs Fair 2023: job opportunities galore at buzzing event
We were able to publicise the rewards and career benefits of volunteering at Citizens Advice.
Cold fact: frozen value helps families fighting the cost crisis
Frozen food has always enjoyed a reputation for value.
See you at Epsom & Ewell Jobs Fair, Nescot, 13 April
Epsom & Ewell Jobs Fair: Training, Apprenticeships. Local Employers. Career Connections.
Rental Health – a bold look at the UK’s dire housing problems (1/2)
The purpose of Rental Health was to investigate the state of the UK rental market.
Our local campaigns for clients in 2023-24
As the 2023-24 business year begins, we’re launching a new programme of local campaigns for clients.
‘Millions stuck in parking app hell’ claim as car parks move to digital payment
Worries about the disappearance of cash and credit card payment for car parking is front page news today.
Citizens Advice March briefing: 2023 could leave a real legacy of debt
Policymakers always show interest in Citizens Advice. On this occasion they found it easier than usual.
Cost of living: this crisis is far from over
Comment. The February inflation announcement apparently shocked everyone except people who buy food and drinks.
Investment scams: FCA gives consumer self-help more pizazz
The financial regulator is adding Augmented Reality to its consumer self-help campaign.
Check if something is an energy scam
Energy scams have risen for obvious reasons (clue: £££). Criminals have different ways of getting hold of personal information or bank details.
Can we help you manage the cost of living?
Tuesday & Thursday we're open for drop-in. Other week days phone or email. Everyday online (and night)
‘Fairer, warmer, cheaper’ proposals could transform energy price policy
New report: existing policy is 'inadequate for era of high energy prices'.
Community Foundation for Surrey grant will be ‘hugely beneficial’
The grant is already helping us provide 'critical support' for families under pressure.
Go the Extra Mile!
We’re walking to raise £6,000 to support local families who badly need advice they can trust.
Citizens Advice briefing: a new debt crisis and ‘housing emergency’
We could be facing a cost-of-living AND debt crisis. Housing including sky- rocketing rents is a critical issue.
Citizens Advice latest cost of living briefing open to all – 23 February
The focus of this month's Citizens Advice online briefing is housing. Everyone welcome.
Freeze on Local Housing Allowance could lead to new rent arrears crisis
A new blog from our Research & Campaigns Team reports evidence from Surrey Local Citizens Advice, national Citizens Advice and the respected Institute of Fiscal Studies.
Students – good reasons to think about volunteering in #SVW2023
In National Student Volunteering Week why it makes sense whatever course you're on.
IT Help at Epsom Library. Do you, or someone you know, need help getting online?
CAEE is delighted to support this event as part of our campaign to help local people facing digital exclusion.
Using your time and talents to help the community
Could you (a friend or family member) donate some hours each week to help the community as a Citizens Advice volunteer?
CAEE board’s urgent priorities: more people and resources to meet growing need
Our trustee board discussed headline priorities for the charity in 2023 and beyond.
Government warns energy suppliers – stop ‘mistreating’ customers
Energy suppliers told to stop forcing prepayment meters on struggling families.
First Citizens Advice Financial Literacy course at Epsom & Ewell High School
We're very pleased to report the success of our first Financial Literacy Course for 100 Year-12s at EEHS. Thanks to all involved.
Volunteering: how to use your time and energy for community benefit
Thank you for your interest in joining the team at Citizens Advice Epsom & Ewell.
It’s Energy Saving Week. Three things everyone should know.
How to save money on energy and make sure you’re getting the support you’re entitled to.
Warm welcome from Rainbow Leisure Centre
Rainbow is Epsom & Ewell's latest Warm Space joining others in helping people stay warm and save on bills this winter.
Volunteering at Citizens Advice? “I’m really inspired by the people.”
We're proud to post in full Jane's piece for The Observer. (Jane pictured right with Publicity Manager Louise.)
Cost of living crisis: mixed news about pensions and mortgages
We will continue do everything possible to help people in difficulty and use our data to alert ministers and the public to the need for more support.
It all adds up! Public energy saving campaign now on TV
Today the government’s energy-saving campaign goes on TV for the first time. A 30 second ad shows how thinking energy for just 30 seconds could save hundreds of pounds.