Citizens Advice briefing: a new debt crisis and ‘housing emergency’
We could be facing a cost-of-living AND debt crisis. Housing including sky- rocketing rents is a critical issue.
News
Citizens Advice latest cost of living briefing open to all – 23 February
The focus of this month's Citizens Advice online briefing is housing. Everyone welcome.
Freeze on Local Housing Allowance could lead to new rent arrears crisis
A new blog from our Research & Campaigns Team reports evidence from Surrey Local Citizens Advice, national Citizens Advice and the respected Institute of Fiscal Studies.
Students – good reasons to think about volunteering in #SVW2023
In National Student Volunteering Week why it makes sense whatever course you're on.
IT Help at Epsom Library. Do you, or someone you know, need help getting online?
CAEE is delighted to support this event as part of our campaign to help local people facing digital exclusion.
Using your time and talents to help the community
Could you (a friend or family member) donate some hours each week to help the community as a Citizens Advice volunteer?
CAEE board’s urgent priorities: more people and resources to meet growing need
Our trustee board discussed headline priorities for the charity in 2023 and beyond.
Government warns energy suppliers – stop ‘mistreating’ customers
Energy suppliers told to stop forcing prepayment meters on struggling families.
First Citizens Advice Financial Literacy course at Epsom & Ewell High School
We're very pleased to report the success of our first Financial Literacy Course for 100 Year-12s at EEHS. Thanks to all involved.
Volunteering: how to use your time and energy for community benefit
Thank you for your interest in joining the team at Citizens Advice Epsom & Ewell.
It’s Energy Saving Week. Three things everyone should know.
How to save money on energy and make sure you’re getting the support you’re entitled to.
Warm welcome from Rainbow Leisure Centre
Rainbow is Epsom & Ewell's latest Warm Space joining others in helping people stay warm and save on bills this winter.
Volunteering at Citizens Advice? “I’m really inspired by the people.”
We're proud to post in full Jane's piece for The Observer. (Jane pictured right with Publicity Manager Louise.)
Cost of living crisis: mixed news about pensions and mortgages
We will continue do everything possible to help people in difficulty and use our data to alert ministers and the public to the need for more support.
It all adds up! Public energy saving campaign now on TV
Today the government’s energy-saving campaign goes on TV for the first time. A 30 second ad shows how thinking energy for just 30 seconds could save hundreds of pounds.
Support measures ‘not enough to get people through’ – Citizens Advice network
Short-term impact outstripped by combined pressures of sky-high bills and freezing weather.
Our council’s cost of living support in one place!
Really helpful from Epsom & Ewell Borough Council. New webpage for anyone struggling with the cost of living.
‘No one should have to face a problem alone’. Our new short film.
We're proud to show a brilliant short film created by our colleagues at the Citizens Advice network.
Who knew? Things you might NOT know about Citizens Advice
Today we begin a short series of blogs highlighting less well known aspects of our service.
Shop safe and wise: don’t let the fraudsters cash in.
For the big shopping season: some valuable tips and reminders for bargain-hunters online.
Autumn Statement: only long-term solutions will ensure no one is left behind
The chancellor listened but many will still miss out, People on average pay may not be safe.
Surrey CC podcast – money and energy saving, warm hubs and scams
Cost of living update. SCC podcast is easy listening and great value. How to be more energy efficient and stay warm this winter.
It’s National Consumer Week… So how are you doing?
Think you're a savvy shopper?? Take our quiz today - scams, labels, refunds lost goods....
It’s National Consumer Week: Top tips from Citizens Advice Epsom & Ewell
Shop wisely this sale season and avoid getting less than you bargained for.
It’s National Consumer Week: time to think wise and safe shopping
All this week CA network will be working hard to alert, inform and offer people help if needed.
2021-22: continuing support for local people despite Covid challenges
Our brilliant volunteers and staff carried on helping people all year despite the challenges.
Surrey CC adds warm hubs to cost of living directory
News of warm places on cold days where residents can spend time but not add huge amounts to their heating bills.
Our latest cost of living leaflet is a quick summary of local support
Our new leaflet will be in community places such as libraries and surgeries but it's also online here.
Energy price change means ‘huge uncertainty’ for low-income families
Citizens Advice is doubling down on its call for government action to protect families from hardship. (2 minutes)
Project Wenceslas: how local people can help others stay warm this winter
Launch Press Release. Wenceslas enables generous local people to donate their Winter Fuel Payment to help those in need.
Charity Volunteer Fair – real interest in making a contribution
Our colleague Phil (pictured) and Karen, Advice Services Manager, took part in last week's Charity Volunteer Fair.
Will you support our financial literacy work with local young people?
Our partnership with staff and students at Epsom & Ewell High School begins for real next month
CAEE launches crowdfunding scheme for critical cost of living support
CAEE is pleased to be part of the Aviva Community Fund for Aviva employees and the public to donate to selected charities.
Free, quick and easy energy saving hacks
Cost of Living October Update 3. Plenty of ideas from Energy Saving Trust and Citizens Advice.
Epsom Mental Health and Well-Being Festival
Citizens Advice was one of 19 local groups supporting the Festival Celebration on 8 October.
We’re asking the government to uprate benefits in line with inflation
A cap on the unit price of energy may not be enough for people who can't afford to top up their meters.
We’re here for everyone. Please share our details so everyone can benefit.
Our new referral card can help friends refer local people to our free service.
Volunteers are in demand. They could be you!
Charities are finding it harder to recruit and retain volunteers.
Ten ways to save money
With the cost of essentials still rising fast, Citizens Advice has pulled together a checklist of money-saving ideas.
Four new trustees join the board at Citizens Advice Epsom & Ewell
Press release. We're welcoming four talented people who will strengthen the Board at a challenging time for our charity.
Cost of living: we’re strengthening our personal and online advice
To meet the emergency we're building our in-person advice and providing even better information online.
Energy bills – the scale of help must match the scale of the crisis
At local and national level Citizens Advice is playing a vital part in helping families manage a frightening change in their finances.
Cost of living problems – why independent advice is so important
Anyone who asks for help in person can be sure we have no interest beyond helping them find a way forward.
Scams Awareness Campaign. How to stop the fraudsters.
Our aim is to help people avoid the most common scams.
Meet Tom. With our support he’s changing his life for the better.
When he first came to us he had spiralling rent, water and council tax debt. Appointments had always been challenging. Marian Anghileri. (3 minutes)
Inflation in double figures – we can help when things get tough
Our advisers are helping people with support that's particularly important at the moment.
David looks forward to helping with ‘one of society’s biggest challenges’
Our Money Advice Team welcomes David as their new caseworker - the natural next stage in his Citizens Advice career.
Prepayment energy with everything costing more – what if I can’t top up?
I’m really scared we’re going to be left without gas or electric if I can’t top up. What can I do?
Energy bills support information
Latest forecasts for the energy price cap are truly frightening. The support promised is welcome but more will be needed.
Cost of living crisis – Citizens Advice steps up
At national and local level Citizens Advice is improving its information about cost of living issues.
Our July Newsletter is out now
Cost of living is top of the agenda but the team is working on many other projects in the community.
Benefit delays “hurting some of our most vulnerable and ill people”
This post is part of a Citizens Advice policy campaign on behalf of people living with disability.
CEO: #WeAreCitizensAdvice (in 97 seconds)
Listen to our CEO describe the services Citizens Advice provides in the local community.
Inflation at 9.4% is bad news on a low income.
One of our main jobs at Citizens Advice is to help people get the support they need when things get difficult.
Inflation at 9.4% is bad news if you’re on a low income.
One of our main jobs at Citizens Advice is to help people get the support they need, when things get difficult. Here's a quick summary of our advice services.
The cost of renting is still rising (and don’t mention affordability)
Citizens Advice helps clients face problems and organisations improve policy. Here is part of a policy campaign about housing.
Inflation at 9.1% is bad news if you’re on a low income.
One of our main jobs at Citizens Advice is to help people get the support they need when things get difficult.
Council tax and much more: the vital work of the council revenues team
Our staff and volunteers met team management as part of CAEE training and development.
Lone-parent families and relative child poverty
Children in lone-parent households are twice as likely to be growing up in relative poverty.
Urgent need for legal volunteers to improve access to justice: Louise Curd
Our publicity and fundraising manager explains the role of local pro-bono lawyers.