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CAEE board’s urgent priorities: more people and resources to meet growing need

Trustees and CEO
Attending CAEE Board Strategy Day (LtoR ) James Thornton, Lisa Davis (CEO), Andrew Heffernan, Yvette Ball (Chair), Shaun Jones, Hardik Trivedi, Patrick O’Driscoll, Fiona Taylor, Simon Culhane, Clare Brooks

More volunteers, staff and resources to build capacity and serve clients’ needs in difficult times. At a strategy discussion last week the trustee board at Citizens Advice Epsom & Ewell discussed headline priorities for the charity in 2023 and beyond.

Looking to turn priorities into areas for action, board members debated key strengths and problem areas.

On the downside, the circumstances behind client demand for help are affecting everyone. Would-be volunteers may need to look for paid work to cope with crisis-level prices. Some of our donors maybe finding their finances stretched.

Strong support

On the brighter side, we’re grateful for the continuing support we receive from our funders and partners across the community. The value they see in our service is important, not least in encouraging people to think about becoming a Citizens Advice volunteer.

Lisa Davis, Chief Executive said:

“It was a very productive day with lots of great ideas to help the board shape strategy. We’re facing headwinds at the moment like most small charities, but everyone finished the day feeling optimistic. We have a truly committed team of staff, volunteers and trustees determined to serve our community.”

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