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Financial & Wellbeing Support Service (FWSS)

Are financial worries affecting your wellbeing? Are stress and anxiety impacting your ability to manage your finances? We can help!


What we do

Our free Financial and Wellbeing Support Service in Epsom & Ewell combines our expert benefits and money advice with specialist mental health support from Mary Frances Trust to support you at this difficult time. This three-year project is funded by The National Lottery Community Fund.

Our aim is to:

  • Increase your financial resilience and independence.
  • Improve your overall mental and/or emotional wellbeing.
  • Reduce your stress and anxiety.
  • Increase your engagement with your local community and reduce social isolation.
  • Help you to feel more informed about how to manage your finances and wellbeing in future.

What to expect

Our CAEE and MFT Case Workers will work with you and support you to improve your financial situation and emotional wellbeing through a series of face-to-face, telephone or online appointments. You may be signposted to further support where appropriate.

Face-to-face meetings will take place at a mutually convenient location in your local community (we are not able to do home visits).

How to access the service

If you are 18+ and living in Epsom & Ewell* and are in need of both money advice and wellbeing support, you can register with either provider (no need to contact both) to start accessing the service. Once you get in touch, our Case Workers will normally get back to you within two working days to set up an initial appointment and discuss your needs.

We may consider clients from just outside of Epsom & Ewell. When contacting us, please state your age and address so we can confirm whether or not we are able to support you.


Citizens Advice Epsom & Ewell
Tel: 01372 300421

Mary Frances Trust

Tel/SMS: 07380 567708

For more information, you can download our leaflet

Financial and Wellbeing Support Service – Surrey Heath

A similar service exists in Surrey Heath for local residents (comprising the following towns and villages: Camberley, Frimley, Frimley Green, Mytchett, Deepcut, Bagshot, Lightwater, Windlesham, West End, Bisley, Chobham).

It is part of the same project funded by The National Lottery Community Fund and delivered by partner organisations Citizens Advice Surrey Heath (money and benefit advice) and Catalyst Support (wellbeing support).

To find out more or register, please contact either organisation directly:

Citizens Advice Surrey Heath
Tel/SMS: 07719 362300


You can also download the Financial and Wellbeing Support Service for Surrey Heath leaflet

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