Skip to content Skip to footer


News and ideas about things that matter to our clients, volunteers and the community. Volunteers, trustees, staff and guests have their say.

Young adults: new responsibilities, new problems


Young adults: Anna asks how Citizens Advice can help with problems facing so many in the transition from education to work and life
Anna Tickle is a Research and Campaigns volunteer at Citizens Advice Epsom and Ewell. (3 minutes)  →   read more ...

At Conference Vicki learned about advice innovations and met a shark!


At Conference for the first time, Vicki hoped to learn more about how Citizens Advice works. She wasn’t disappointed. A full day covered tech possibilities, colleague and client wellbeing and Citizens Advice values.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker at Citizens Advice Epsom & Ewell (4 minutes)→   read more ...

CAEE Chair of Trustees Yvette sets out ambitious plans for 2024-25


With the persistently high cost-of-living, 2024-25 will be another important year for CAEE. Our Trustees have approved an ambitious business plan with new ideas for expanding the service, engaging the community and giving clients more access to good advice.
Yvette Ball is Chair of the Trustees Board at Citizens Advice Epsom & Ewell. (2 minutes)→   read more ...

My Volunteering Journey at Citizens Advice – so far! Yandi

Yandi 2

My volunteering as an Outreach Adviser at Citizens Advice has been transformative. It has not only allowed me to contribute meaningfully to the community but enriched my personal and professional growth. Yandi is an Outreach Generalist Adviser at Citizens Advice Epsom & Ewell. (2 minutes)→   read more ...

Hopes and fears: latest price changes may flatter to deceive

Looking for a better 2024 with grounds for hope.

Hopes and fears have dominated Citizens Advice cost–of-living campaigns othroughout 2023. They rise and fall with official statistics and our own national and local data.
Research & Campaigns Team, Citizens Advice Epsom & Ewell. (2-minute read)→   read more ...

Saluting our sisters. Lisa honours her best friend.

Lisa Davis

“Thinking of this year’s Black History Month theme, Saluting our Sisters, my reflections were very personal.” Our fourth BHM blog is an uplifting story of lifelong friendship: two women who began as competitors found unshakeable strength in sisterhood.
Lisa Davis is Chief Executive, Citizens Advice Epsom & Ewell. (3 mins)→   read more ...

Black History Month. Yandi reflects on black culture’s history and connections

Yandi 3

“Black History Month provides an opportunity to reflect on the diverse and intricate history of black culture which has shaped our society as we see it today. But it’s also a time to celebrate the connections that unite us as a community. “
Yandi is Outreach Generalist Adviser (in training) Citizens Advice Epsom & Ewell (3-minute read)→   read more ...

The rising cost of high rents (it’s not all financial)

anna t

“The rising cost of high rents is damaging household finances but also health, security, family life and the economy. With the cost-of-living crisis stretching pockets, high rents going even higher can be the final straw.  ”
Anna Tickle is a Research & Campaigns Volunteer at Citizens Advice Epsom & Ewell. (4 minute read)→   read more ...

Why join our volunteer team? Jane’s new starter for 10!


Demand for independent advice is growing and we need to strengthen the CAEE volunteer team. Here are 10 reasons why you should consider joining us, in the community’s interest and your own.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell. →   read more ...

Understanding young people and the ‘cozzie livs’.

Anna Tickle
Anna Tickle
Chloe may
Chloe May

For over a year the ‘cost of living crisis’ has dominated in all media. It became so familiar that younger people gave it a nickname, the ‘cozzie livs’. (4-minute read)
Chloe May and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→   read more ...

Watchdog’s new duty for banks: ensure good outcomes for customers


Good outcomes for customers – that is now the Financial Conduct Authority’s aim in regulating banks and other service providers. People should expect to be treated well.
Chloe May (pictured) and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→   read more ...

Thinking about volunteering? 10 questions you might want to ask

Jane Sheils

At CAEE we depend on dedicated local people who care about their community. Their time, skills and experience are our strength. I hope my answers to these questions are helpful and encourage you to apply.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell→   read more ...

Making sure all have online access


The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
→   read more ...

My first 100 days as Chair – quite a rollercoaster!


I’d done my homework for the interview to be Chair of Citizens Advice Epsom and Ewell. Still, I surprised even myself at how little I knew and how much there was to learn. It’s been quite a rollercoaster! 
Yvette Ball is Chair at Citizens Advice Epsom & Ewell. →   read more ...

Cost of living campaigning at Westminster


National and Local Citizens Advice colleagues last week took their charities’ cost of living campaigning to parliament. Financial distress has grown across the country along with a frightening rise in the cost of living.
Louise Curd is Publicity and Fundraising Manager at Citizens Advice Epsom & Ewell.→   read more ...

International Women’s Day 2023: a powerful global event


“An occasion to highlight achievements and aims that matter to everyone. We’re pleased to support a global event whose ideals the women and men who run our charity are proud to share.”
Lisa Davis is Chief Executive at Citizens Advice Epsom & Ewell.→   read more ...

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on the Citizens Advice Epsom & Ewell website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" then you are consenting to this.