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Our Opening Hours

In order to keep our staff, volunteers and clients safe from Covid-19, please DO NOT attend our offices if you or someone you live with has tested positive for Covid-19 in the last 7 days or if you have any symptoms of Covid-19 (high temperature, fever, continuous cough, loss or change in taste or smell).  

You can still get advice via our free Adviceline number 0808 278 7963 or via our website  Thank you for helping us to keep everyone safe.

Week DayTelephone Advice SessionDrop in Service
Monday10am - 4pm10am - 1pm
Tuesday10am - 4pm10am - 1pm
Wednesday10am - 4pm
Thursday10am - 4pm10 am - 3pm
Friday10am - 4pm

In addition to our telephone and drop in services, appointments for face-to-face advice are scheduled throughout the day.  Our advisers will talk with you about whether or not a face-to-face appointment is needed.

You can request advice by telephone by calling us free on 0808 278 7963.

Please note that we are not open on bank holidays. 

How to Get advice

Where to find us

What to expect when you visit us

We are available to give phone advice every weekday (except Bank Holidays) between 10am & 4pm on 0808 278 7963 (freephone)  & the BT Text Relay number: 03444 111 445.

You can also Request a Phone Call.

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