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Our Annual Report. The case for becoming a new volunteer adviser.

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Looking back to look forward. An inspiring prospectus for would-be Citizens Advice Advisers.

Our annual report, published this week, looks back to look forward. In the year ahead we hope (and need) to recruit new volunteer colleagues. Far from a traditional account of boxes ticked the report is an inspiring prospectus. So….

If you or a friend or family member is thinking about training as a Volunteer Adviser at Citizens Advice Epsom & Ewell this is for you.

Lisa D

Lisa Davis, our CEO, clocked up 5 years with us this week. At the AGM, Lisa spoke of reaching a point in her career as a practising barrister when she wanted to do more and give more. She said:

This had to be in public service work – in an area where I could be involved in representing the interests of others less able to do so themselves.

You can see exactly what she means in the Annual Report client stories. Our Advisers’ support leads directly to clients finding ways forward from debilitating problems with money, energy, digital tech and mental health.

Who we are

Also in the report:

  • Who we are: objectives and governance
  • Our impact: improving client finances and well-being
  • Key stats: people, partners, issues
  • Specialist projects: No one left behind, Mental health outreach, Money advice, Financial literacy.

How to volunteer

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