Two of our three asks got positive answers in the Autumn Statement. Good, but there's more to do.
News & Blog Posts
Do you need advice on how to cut your bill? or get the right grants and benefits?
Citizens Advice Epsom & Ewell can help
Black Friday and Cyber Monday could prove even more dangerous for the unwary shopper.
The new Citizens Advice dataset reveals no let-up for growing numbers of clients.
Cash makes it easier o keep track of spending - essential if you're living on a tight budget.
By Anna Tickle, Research & Campaigns Volunteer
We're calling on government to uprate benefits in line with inflation and unfreeze Local Housing Allowance.
In the year to March 2023 we saw fuel debt issues almost double on the previous year.
Experience of life with all its ups and downs and 35 years in management. That’s my background and it’s proved a good preparation for my time as a Citizens Advice trustee.
Shaun Jones is a long-serving trustee at Citizens Advice Epsom & Ewell. (3 minutes)
Rising rents and homelessness mean councils face budget-busting costs of statutory housing responsibilities.
“Thinking of this year’s Black History Month theme, Saluting our Sisters, my reflections were very personal.” Our fourth BHM blog is an uplifting story of lifelong friendship: two women who began as competitors found unshakeable strength in sisterhood.
Lisa Davis is Chief Executive, Citizens Advice Epsom & Ewell. (3 mins)
In a short heartfelt blog our colleague Samantha writes of her mother’s contribution to her learning to be tough and resilient. A comment from CAEE Chair follows.
Samantha is Training and Development Manager at Citizens Advice Epsom & Ewell. (3-minute read)
Not knowing how to use the internet or not having access are huge problems.
“In reading about the Black History Month theme, I came across various articles about inspiring women. Thinking about ‘Saluting our Sisters’ I want to highlight the work of Lydia Amoah, an entrepreneur from Surrey.”
With energy costs still rising for many here's a way to help those in need.
“Black History Month provides an opportunity to reflect on the diverse and intricate history of black culture which has shaped our society as we see it today. But it’s also a time to celebrate the connections that unite us as a community. “
Yandi is Outreach Generalist Adviser (in training) Citizens Advice Epsom & Ewell (3-minute read)
Abandoning changes to EPC standards will have most impact on those already struggling.
You’re buying a flight or cinema ticket. Right before finalising payment there's a booking fee....Arrgh
No firm or provider suffers from a reputation for caring.
“The rising cost of high rents is damaging household finances but also health, security, family life and the economy. With the cost-of-living crisis stretching pockets, high rents going even higher can be the final straw. ”
Anna Tickle is a Research & Campaigns Volunteer at Citizens Advice Epsom & Ewell. (4 minute read)
Demand for independent advice is growing and we need to strengthen the CAEE volunteer team. Here are 10 reasons why you should consider joining us, in the community’s interest and your own.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell.
Citizens Advice and Mary Frances Trust link to provide new financial and wellbeing service.
“When I think of Citizens Advice Epsom & Ewell three words spring to mind to illustrate the value of this wonderful organisation: community, service and support. I’m proud to support them during my year of office.” Guest Blog
Councillor Rob Geleit is Mayor of Epsom & Ewell (3 minute read)
Press Release. Citizens Advice and Mary Frances Trust offer new Financial and Wellbeing Support Service.
Far from traditional boxes ticked the report is an inspiring prospectus.
Urgent call for new volunteers to extend face to face and outreach services.
Press Release. Urgent call for new volunteers to extend face to face and outreach services.
Ministers should consider more ways of regulating supply of essential home services.
The aim is relief for families struggling to afford essentials - food, clothing, utilities, housing costs.
For over a year the ‘cost of living crisis’ has dominated in all media. It became so familiar that younger people gave it a nickname, the ‘cozzie livs’. (4-minute read)
Chloe May and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.
Introducing the Financial and Wellbeing Support Service for Epsom & Ewell and surrounding areas.
It’s already clear some households will struggle with energy bills this winter.
Could you play a vital role in helping people find a way forward?
Summer media signposts progress for campaigns to stop digital exclusion.
Do you, or someone you know, need help getting online?
Good outcomes for customers – that is now the Financial Conduct Authority’s aim in regulating banks and other service providers. People should expect to be treated well.
Chloe May (pictured) and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.
At CAEE we depend on dedicated local people who care about their community. Their time, skills and experience are our strength. I hope my answers to these questions are helpful and encourage you to apply.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell
Our national colleague Dominic has written a blog with 5 simple things to do (or do better!) We like it a lot.
Exciting News. Town & Country Housing (Rosebery) is supporting the extension of our financial literacy project.
A call for policy change is growing louder as evidence of a worse crisis mounts.
Changes in inflation and interest rates affect everyone, but low- and middle-income people most.
How to check debt advice is trustworthy, reliable and right.
Plans to close most ticket offices: it's not hard to see why opposition has grown. Research and Campaigns team.
"The week at Citizens Advice gave me valuable skills to use in the workplace." Caitlin and Sofia.
The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
We're asking the government to recognise the crisis facing many households in privately rented homes.
Why government must commit to improving the energy efficiency of the nation's homes. Research & Campaigns Team (3 minutes)
At CAEE we love to show our appreciation in team social events.
Press Release. We are seeking a new treasurer who is passionate about changing things for the better in the local community.
Beyond family and friends, being suspicious isn't just ok, it's essential.
We want everyone to know what to look out for to protect themselves and loved ones
We welcome and support the Lords' call for a new strategy. Research and Campaigns Team (3 mins)
The cost-of-living crisis is not inflicting pain equally.
A marvellous way to way to show appreciation to our volunteers.
Clichés of crisis economics don’t misrepresent the feelings of many CAEE clients or millions of others.
Unfortunately there are already doubts about what it will achieve in practice.
Our campaign, with Trading Standards and Business, Energy and Industrial Strategy.
Help us run a new partnership project supported by National Lottery Community Fund.
Help run a new partnership project funded by the National Lottery Community Fund.