Barriers to benefits: the need for accessible application processes
Barriers to benefits. At Citizens Advice Epsom and Ewell, we see vulnerable clients every day facing significant obstacles when applying for the support they really need.
Barriers to benefits. At Citizens Advice Epsom and Ewell, we see vulnerable clients every day facing significant obstacles when applying for the support they really need.
Most people get what CAEE volunteer advisers do but what about our volunteer trustees?
E&E has one of the highest proportions of homeless families in England. Housing policy needs urgent reform.
The Budget. Two cheers for people under pressure: household support, more help with debt repayment.
'Experts downbeat' wasn't what we were hoping for the least well-off.
Colleagues Anna and Victoria update stakeholders on value of the local Household Support Fund.
Like good King Wenceslas will you help fuel-poor families this winter?
Changes to Winter Fuel Payments mean many people are worrying about heating their homes.
Autumn: fruitfulness for policy research. Not so mellow for clients. A campaigns update.
At CAEE we try to represent the spirit of the community in our advice *and* our campaigns for necessary change.
The rules for Winter Fuel Payments have changed. You may need to claim Pension Credit to qualify.
The community service at the heart of Epsom & Ewell celebrates 85 years supporting local people. Press release.
A campaign promoting trusted online help for young people facing new rights and responsibilities.
Private renters’ costs are going ‘Through the Roof’. And it's not just the rent.
It’s no secret that there’s a continuing housing crisis in the UK. And anyone who hasn’t noticed a shortage of decent accommodation affecting young people hasn’t been paying attention.
Ollie Smith is a communications and research volunteer at Citizens Advice Epsom & Ewell. (4 minutes)
A new local focus on issues affecting clients and citizens now.
Persistent cash use in our digital world sends a message: many are still missing out on digital innovation.
Data Insights July. Our public affairs colleagues produced strong evidence for providing immediate help.
Citizens Advice data on living standards has become central to the public debate in recent months.
Since June our Household Support Fund has helped 90 local families. FAQs.
School uniforms. In her new blog Anna Tickle writes about an important cost approaching with the new school year.
Families across the country 'living on empty’ has not been an election issue.
Finally, there's more debate about issues impacting many people we help. Not, unfortunately, from politicians.
Rob Geleit reflects on charity work he and his colleagues undertook during his year as Mayor. Guest Blog. Councillor Rob Geleit represents Court Ward on Epsom & Ewell Borough Council and was Mayor in 2023-24. (3-minute read)
The Household Support Fund is now available by application to Citizens Advice Epsom & Ewell.
Opening Volunteers' Week we recommended friends listen to Michael Mosley. Then came the terrible news.
This election should be about Living Standards but Swifties may see Eras! 🎵
Why living standards must be properly debated. And our first priorities for the new government.
Jane Sheils introduces Volunteers' Week, 3-9 June, and meets new and long-serving members of Team CAEE.
In Volunteers' Week we celebrate the dedicated people making our service possible: CAEE Receptionist Bob..
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trainee Assessor Fiona.
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trustee Simon.
Volunteers' Week celebrates the dedicated people making our service possible: CAEE Trainee Adviser Ellie
The new Household Support Fund runs April to September. That will not be enough.
Income insecurity means the cost crisis is not over. Data Insights report.
An inspiring 60-second film leads a new strategy across Citizens Advice.
Citizens Advice Data Insights 15 May 11am. Tales of two recoveries.
Action now could solve problems in the last stage of universal credit roll-out.
Young adults: Anna asks how Citizens Advice can help with problems facing so many in the transition from education to work and life
Anna Tickle is a Research and Campaigns volunteer at Citizens Advice Epsom and Ewell. (3 minutes)
Comparing houses and related quality of life in rich countries, an independent think tank* finds us near the bottom of the class.
The Society recognises our community support on issues such as housing, heating and benefits.
Common mental health disorders are rising fast among young people. Why is this? Tish asks if a dedicated Citizens Advice service could help solve the problem.
Tish Ahabwe Mukankusi is a Trainee Assessor at Citizens Advice Epsom & Ewell. (3 minutes)
Civil society is the institutions, people and beliefs that aren’t public or private, government or business. A positive report by our research team in a second Conference 2024 blog.
By Research and Campaigns Team, Citizens Advice Epsom & Ewell (4 minutes)
At Conference for the first time, Vicki hoped to learn more about how Citizens Advice works. She wasn’t disappointed. A full day covered tech possibilities, colleague and client wellbeing and Citizens Advice values.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker at Citizens Advice Epsom & Ewell (4 minutes)
Owners in the borough outnumber renters 3 to 1 but we help far more renters with housing and other issues.
We're hoping to see you at Epsom & Ewell Jobs Fair, Nescot, Thursday 11 April.
Our MFT colleague Christine was on the radio discussing the Financial Wellbeing Support Service.
Mental health conditions have been rising among the young. There are ways we can help.
The cost of private renting in Epsom & Ewell is forecast to go on rising.
Less Risk, More Reward was this year’s theme for National Student Money Week. We attended an event at University for the Creative Arts Epsom to help students think about their financial wellbeing.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker. (3 mins)
With the persistently high cost-of-living, 2024-25 will be another important year for CAEE. Our Trustees have approved an ambitious business plan with new ideas for expanding the service, engaging the community and giving clients more access to good advice.
Yvette Ball is Chair of the Trustees Board at Citizens Advice Epsom & Ewell. (2 minutes)
Planning to celebrate 85 years providing free and impartial advice to local people. Press Release.
Local service standards really matter to all local people but some more than others.
The chancellor extended the Household Support Fund for a further 6 months as part of the Spring Budget.
Our 2023-24 Financial Literacy collaboration with local schools reports good progress.
"Alarm bells should be ringing with politicians". The stark message from our latest Data Insights briefing.
CAEE is proud to offer a bespoke financial literacy course to secondary schools in Epsom & Ewell.
We've posted reflections on our 2023-24 campaigns with thinking about the new campaign year 2024-25.
Costly differences. Local services under threat hit vulnerable people hardest. Just like essentials price inflation.
We welcome Matthew Swindells as national Chair. Health policy really matters to so many clients in the current crisis.
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