School uniforms – important and expensive
School uniforms. In her new blog Anna Tickle writes about an important cost approaching with the new school year.
News & Blog Posts
It’s nearly over but are families’ ‘heat or eat’ choices?
Families across the country 'living on empty’ has not been an election issue.
Election campaign silence is broken but not in the best way
Finally, there's more debate about issues impacting many people we help. Not, unfortunately, from politicians.
Guest Blog. Rob Geleit celebrates a successful charity partnership
Rob Geleit reflects on charity work he and his colleagues undertook during his year as Mayor. Guest Blog. Councillor Rob Geleit represents Court Ward on Epsom & Ewell Borough Council and was Mayor in 2023-24. (3-minute read)
Support fund for low income households available from Citizens Advice Epsom & Ewell
The Household Support Fund is now available by application to Citizens Advice Epsom & Ewell.
Just One Thing? Michael Mosley gave us so many
Opening Volunteers' Week we recommended friends listen to Michael Mosley. Then came the terrible news.
Blank Space makes living standards election more Eras Tour election 🎵
This election should be about Living Standards but Swifties may see Eras! 🎵
Living standards should be a top issue in the big vote on 4 July
Why living standards must be properly debated. And our first priorities for the new government.
Volunteers’ Week 2024. Help celebrate our amazing team!
Jane Sheils introduces Volunteers' Week, 3-9 June, and meets new and long-serving members of Team CAEE.
Volunteer Receptionist Bob: the opportunities and challenges
In Volunteers' Week we celebrate the dedicated people making our service possible: CAEE Receptionist Bob..
Volunteer Trainee Assessor Fiona: the opportunities and challenges
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trainee Assessor Fiona.
Volunteer Trustee Simon: the opportunities and challenges
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trustee Simon.
Volunteer Trainee Adviser: Ellie, the opportunities and challenges
Volunteers' Week celebrates the dedicated people making our service possible: CAEE Trainee Adviser Ellie
Household support facing up to hardship
The new Household Support Fund runs April to September. That will not be enough.
Permanent insecurity still trapping many in cost crisis
Income insecurity means the cost crisis is not over. Data Insights report.
Brand new film: ‘We are the people’s champion’
An inspiring 60-second film leads a new strategy across Citizens Advice.
Is it over? Is the cost crisis history?
Citizens Advice Data Insights 15 May 11am. Tales of two recoveries.
Managed migration to Universal Credit – mind the gaps!
Action now could solve problems in the last stage of universal credit roll-out.
Young adults: new responsibilities, new problems
Young adults: Anna asks how Citizens Advice can help with problems facing so many in the transition from education to work and life
Anna Tickle is a Research and Campaigns volunteer at Citizens Advice Epsom and Ewell. (3 minutes)
Comparing houses: ours are smaller, older, colder, less convenient
Comparing houses and related quality of life in rich countries, an independent think tank* finds us near the bottom of the class.
Family Building Society chooses Citizens Advice as community partner for 2024
The Society recognises our community support on issues such as housing, heating and benefits.
Common mental health issues in the young are rising. Citizens Advice can do more.
Common mental health disorders are rising fast among young people. Why is this? Tish asks if a dedicated Citizens Advice service could help solve the problem.
Tish Ahabwe Mukankusi is a Trainee Assessor at Citizens Advice Epsom & Ewell. (3 minutes)
Civil society, data insights, exciting plan: Annual Conference online.
Civil society is the institutions, people and beliefs that aren’t public or private, government or business. A positive report by our research team in a second Conference 2024 blog.
By Research and Campaigns Team, Citizens Advice Epsom & Ewell (4 minutes)
At Conference Vicki learned about advice innovations and met a shark!
At Conference for the first time, Vicki hoped to learn more about how Citizens Advice works. She wasn’t disappointed. A full day covered tech possibilities, colleague and client wellbeing and Citizens Advice values.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker at Citizens Advice Epsom & Ewell (4 minutes)
Housing policy ‘must surely be centre-stage’ in election manifestos
Owners in the borough outnumber renters 3 to 1 but we help far more renters with housing and other issues.
We’re hoping to see you at Jobs Fair 2024, careers event of the year.
We're hoping to see you at Epsom & Ewell Jobs Fair, Nescot, Thursday 11 April.
Money anxiety can be a nightmare. Our partnership can help.
Our MFT colleague Christine was on the radio discussing the Financial Wellbeing Support Service.
Mental health, young people and Citizens Advice
Mental health conditions have been rising among the young. There are ways we can help.
Hard-pressed private tenants face continuing rent rises
The cost of private renting in Epsom & Ewell is forecast to go on rising.
Less risk, More Reward – helping UCA students with financial wellbeing
Less Risk, More Reward was this year’s theme for National Student Money Week. We attended an event at University for the Creative Arts Epsom to help students think about their financial wellbeing.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker. (3 mins)
CAEE Chair of Trustees Yvette sets out ambitious plans for 2024-25
With the persistently high cost-of-living, 2024-25 will be another important year for CAEE. Our Trustees have approved an ambitious business plan with new ideas for expanding the service, engaging the community and giving clients more access to good advice.
Yvette Ball is Chair of the Trustees Board at Citizens Advice Epsom & Ewell. (2 minutes)
Citizens Advice Epsom & Ewell celebrates 85 years in the community.
Planning to celebrate 85 years providing free and impartial advice to local people. Press Release.
Local service standards affect everyone’s quality of life
Local service standards really matter to all local people but some more than others.
Jeremy Hunt announces a temporary fix for emergency family support
The chancellor extended the Household Support Fund for a further 6 months as part of the Spring Budget.
Students and money: successful financial literacy project 2023-24
Our 2023-24 Financial Literacy collaboration with local schools reports good progress.
‘Alarm bells for politicians’ in latest Data Insights
"Alarm bells should be ringing with politicians". The stark message from our latest Data Insights briefing.
Financial literacy: helping students feel more confident with money
CAEE is proud to offer a bespoke financial literacy course to secondary schools in Epsom & Ewell.
Campaign reflections and looking forward to 2024-25
We've posted reflections on our 2023-24 campaigns with thinking about the new campaign year 2024-25.
Costly differences made life harder for people with a disability
Costly differences. Local services under threat hit vulnerable people hardest. Just like essentials price inflation.
Health policy expert Matthew Swindells is new Citizens Advice national Chair
We welcome Matthew Swindells as national Chair. Health policy really matters to so many clients in the current crisis.
My Volunteering Journey at Citizens Advice – so far! Yandi
My volunteering as an Outreach Adviser at Citizens Advice has been transformative. It has not only allowed me to contribute meaningfully to the community but enriched my personal and professional growth. Yandi is an Outreach Generalist Adviser at Citizens Advice Epsom & Ewell. (2 minutes)
Client’s need is key focus of Citizens Advisers. New from Marian Anghileri
At Citizens Advice one of our main objectives is to focus on our client’s needs. Last autumn Rosebery Housing referred an older person to the CAEE Money Advice team. Marian Anghileri is a specialist money adviser at Citizens Advice Epsom & Ewell. (2 minutes)
Volunteering variety at Citizens Advice – Jane’s starter for 10.
Volunteering variety is guaranteed at Citizens Advice. Every volunteer comes to us with different skills and we have an amazingly wide range of roles. Here is my starter for 10 plus double bonus!
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell. (5 minutes)
Online access: vulnerable excluded at risk of second class citizenship
Digital exclusion is putting vulnerable and older people at risk of becoming second class citizens.
Every family is different but essentials inflation hits worst-off hardest
For many local people we helped in 2023 price inflation in essentials caused serious debt problems.
Great British Rail Sale (open to all we hope)
The Great Rail Sale. We hope offers are open to everyone, not just everyone who can order online.
Household budgets, cost of living, election: Data Insights Latest
New blog reporting and recommending the latest cost-of-living briefing with election guru Professor Sir John Curtice.
Housing costs to cause ‘pincer movement for foreseeable future’
The combination of ever-higher housing costs and dearer essentials will make 2024 difficult for many families.
This winter everyone should be able to stay warm and eat properly
This winter Citizens Advice Epsom and Ewell is offering Energy Support Appointments to those in need. At CAEE we see only too well the challenges many people face with winter energy bills.
Yandi is Outreach Generalist Adviser Citizens Advice Epsom & Ewell (2-minute read)
Citizens Advice Election Year Insights Briefing – Your invitation
Election Year Briefing 18 January. With the UK's most respected election analyst, Professor Sir John Curtice.
Hopes and fears: latest price changes may flatter to deceive
Hopes and fears have dominated Citizens Advice cost–of-living campaigns othroughout 2023. They rise and fall with official statistics and our own national and local data.
Research & Campaigns Team, Citizens Advice Epsom & Ewell. (2-minute read)
Martin Lewis – Money Saving Expert and man of ideas
Martin Lewis was his plain-speaking self when he joined the latest CA cost-of-living briefing.
Banking hubs can solve problem of mass branch closures.
Banking hubs offer a practical solution to a growing problem in financial services.
Cost crisis 2023 meant a year of campaigning
High demand for advice and campaigns for mitigation of troubles facing so many.
Hey Elf, you’re a cute agent for a big social and economic issue
The Elf on the shelf has reminders about how to save energy and money all round the house.
Two Cheers, Chancellor. Now our clients need long-term solutions
Two of our three asks got positive answers in the Autumn Statement. Good, but there's more to do.
Are you struggling with energy bills?
Do you need advice on how to cut your bill? or get the right grants and benefits?
Are you worried about fuel costs this winter? Press release.
Citizens Advice Epsom & Ewell can help
Black Friday 2023 – smaller but if anything more dangerous
Black Friday and Cyber Monday could prove even more dangerous for the unwary shopper.
Chancellor’s Autumn Statement must ‘pull all the levers to help’ families in crisis
The new Citizens Advice dataset reveals no let-up for growing numbers of clients.