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Support fund for low income households available from Citizens Advice Epsom & Ewell

Support funds for those on low income are now available from Citizens Advice Epsom & Ewell (CAEE). 

The Household Support Fund from the Department for Work and Pensions, is designed to provide short-term financial support to households which are struggling to afford household essentials. The fund is being distributed by CAEE on behalf of Epsom & Ewell Borough Council until 30 September 2024.

Those eligible for support will be receiving benefits, living in a low income household or requiring crisis support (where the crisis would cause financial hardship).

CAEE can help:

  • families
  • pensioners
  • disabled people
  • people in financial crisis

The funds help to cover basic living costs such as:

  • utilities;
  • foods;
  • essential goods;
  • crisis support (to avoid financial hardship).

To get access to the Household Support Fund:

  • complete an online application via our website*
  • contact our Adviceline on 0808 278 7963
  • attend a drop in session on Mon & Tues 10am – 1pm, Thurs 10am – 3pm.

Lisa Davis, Chief Executive at Citizens Advice Epsom & Ewell, said:

“This fund could provide that vital support to someone that is tipping into financial crisis….. maybe the family car has broken down and is essential to get to work, support equipment is needed to  prevent a disabled person falling into hardship, the children need new school uniforms, or the householder has difficulties  with paying  utility bills… Get in touch with us as soon as possible, we can help.”

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Media enquiries: please contact Citizens Advice Epsom & Ewell, email: tel: 01372 300778. For information and advice, contact Citizens Advice Epsom & Ewell on Freephone 0808 278 7963   or visit

We are Citizens Advice: We are The People’s Champion. We give people the knowledge and confidence to find their way forward, whoever they are, whatever their problem.

Notes to editors:

  1. Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
  2. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell.  All advice is free, confidential, impartial and independent. 
  3. Each year CAEE helps around 3,000 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more.  Our outcomes are extremely positive not only for the clients we serve, but also for the wider community.  During 2022/23 we secured income in excess of £1,000,000 for our clients.  Our added value to society totalled £1.2m in fiscal benefits by reducing health service demand and maintaining employment and housing.  The wider economic and social benefit of our work during 2022/23 totalled almost £8.4m.
  4. As a small charity we are responsible for raising our funds.  It costs, on average, £100 for each client that we help. To make a donation please visit  – £10 per month could enable us to help another client this year.
  5. To get advice please use our Freephone adviceline 0808 278 7963 or visit our website where you can get advice by email and find details of our drop in service. 

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