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Citizens Advice Epsom & Ewell celebrates 85 years in the community.

Press Release

85 years

Citizens Advice Epsom & Ewell (CAEE) is getting ready to celebrate 85 years of being at the heart of the community, providing free and impartial advice to those in need with a range of events over the next few months.

Lisa Davis, CEO of Citizens Advice Epsom & Ewell, said:

“We are planning some fun celebrations this year including a fundraising walk, a volunteers’ open day, a history project and a golf day to name a few. These events will raise awareness of our work in the local community and show our appreciation to our volunteers who give up their time with such strong commitment. We will also use these opportunities to fundraise to help ensure that we continue to be here for the community for the next 85 years.”

85 years advice from truck
Early CA mobile office in a converted horsebox

As one of the original 200 Citizens Advice branches established on 4 September 1939, CAEE helped many local people to trace family in the Forces, understand their entitlement to allowances and pensions and answered enquiries about lodgings after bomb damage.

Over the years, CAEE’s remit has increased to cover an array of issues – welfare benefits, housing, immigration, employment, family issues and general consumer issues. Each year it helps 2,500-3,000 people with over 8,000 different issues securing over £1 million for them in income.

Its specialist money advice team assists around 300 people each year; and the mental health team helps over 150 people who are unable to access its service in the normal way. In addition, CAEE campaigns on issues that affects their clients by meeting with and influencing policy makers.

CAEE could not do its work without the 55+ volunteers who are the backbone of the service. Last year, CAEE saved the government and public services £1.2 million, and for every £1 invested in it, their clients benefited by £3.51.

For more information on our celebratory events, please visit . If your workplace, organisation, or school would like to get involved in any of the events, then please email .

Media enquiries: please contact Citizens Advice Epsom & Ewell by email tel: 01372 300778

We are Citizens Advice. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.

For information and advice, contact Citizens Advice Epsom & Ewell on Freephone 0808 278 7963 or visit

Notes to editors:

  1. Photo of an early Citizens Advice mobile office in a converted horsebox.
  2. For information on the Golf Day, email
  3. 85th celebration logo attached.
  4. Details on planned events can be found at
  5. Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
  6. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell.  All advice is free, confidential, impartial and independent. 
  7. Each year CAEE helps around 3,000 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more.  Our outcomes are extremely positive not only for the clients we serve, but also for the wider community.  During 2022/23 we secured income in excess of £1,000,000 for our clients.  Our added value to society totalled £1.2m in fiscal benefits by reducing health service demand and maintaining employment and housing.  The wider economic and social benefit of our work during 2022/23 totalled almost £8.4m.
  8. As a small charity we are responsible for raising our funds.  It costs, on average, £110 for each client that we help. To make a donation please visit  – £10 per month could enable us to help another client this year.
  9. To get advice please use our Freephone Adviceline 0808 278 7963 or visit our website where you can get advice by email and find details of our drop in service. 

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