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Are you worried about fuel costs this winter? Press release.

Citizens Advice Epsom & Ewell can help

Are you struggling to pay your energy bills? Do you need advice on ways to reduce energy use at home? Are you getting the right grants and benefits?  Citizens Advice Epsom & Ewell (CAEE) can help.

CAEE is offering free appointments for anyone who needs advice about their energy use this winter.

Advice includes:

  • Reducing energy use in your home
  • Help applying for grants and benefits
  • Contacting your energy provider
  • Switching providers
  • Warm Home Discount Scheme
  • Crisis support

Lisa Davis, CAEE CEO, said:

“It’s that time of year again when people are worrying about their use of energy. The cost-of-living crisis is still affecting us, but for some, it can be truly devastating. Don’t sit in a cold house not knowing which way to turn – come and talk to us and we can support you with a way forward.”

To book a free, confidential appointment call CAEE on Freephone 0808 278 7963,  drop in 10am-1pm Mondays (from 4 December) and Tuesdays or 10am-3pm on Thursdays at Citizens Advice Epsom & Ewell, The Old Town Hall, The Parade, Epsom, KT18 5AG or visit

energy poster
Energy help campaign poster distributed across the borough.


Media enquiries: please contact Louise Curd, Publicity and Fundraising Manager, Citizens Advice Epsom & Ewell, email: tel: 01372 300778

Notes to editors

  1. Each year CAEE helps around 3,000 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more.  Our outcomes are extremely positive not only for the clients we serve, but also for the wider community.  During 2022/23 we secured income in excess of £1,000,000 for our clients.  Our added value to society totalled £1.2m in fiscal benefits by reducing health service demand and maintaining employment and housing.  The wider economic and social benefit of our work during 2022/23 totalled almost £8.4m.
  2. Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
  3. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell.  All advice is free, confidential, impartial and independent. 
  4. As a small charity we are responsible for raising our funds.  It costs, on average, £100 for each client that we help. To make a donation please visit  – £10 per month could enable us to help another client this year.
  5. To get advice please use our Freephone adviceline 0808 278 7963 or visit our website where you can get advice by email and find details of our drop in service. 

For information and advice, contact Citizens Advice Epsom & Ewell on Freephone 0808 278 7963   or visit

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

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