National and Local Citizens Advice colleagues last week took their charities’ cost of living campaigning to parliament. Financial distress has grown across the country along with a frightening rise in the cost of living.
Louise Curd is Publicity and Fundraising Manager at Citizens Advice Epsom & Ewell.
Policymakers always show interest in Citizens Advice. On this occasion they found it easier than usual.
Comment. The February inflation announcement apparently shocked everyone except people who buy food and drinks.
The financial regulator is adding Augmented Reality to its consumer self-help campaign.
Energy scams have risen for obvious reasons (clue: £££). Criminals have different ways of getting hold of personal information or bank details.
Tuesday & Thursday we're open for drop-in. Other week days phone or email. Everyday online (and night)
New report: existing policy is 'inadequate for era of high energy prices'.
“An occasion to highlight achievements and aims that matter to everyone. We’re pleased to support a global event whose ideals the women and men who run our charity are proud to share.”
Lisa Davis is Chief Executive at Citizens Advice Epsom & Ewell.
The grant is already helping us provide 'critical support' for families under pressure.
We’re walking to raise £6,000 to support local families who badly need advice they can trust.
On Sunday May 14 2023, staff, volunteers and friends of Citizens Advice Epsom & Ewell will be walking, skipping, riding or rolling to raise funds to help those in need in the community. Join them for a 5- or 10-mile walk in the countryside around Epsom, Surrey and help them meet their target.
Our review of the client stories we told in 2022 showed us individuals or families all facing complex intersecting problems.
We could be facing a cost-of-living AND debt crisis. Housing including sky- rocketing rents is a critical issue.
New Blog. In 2022 our advisers helped clients with thousands of problems. Sadly they didn't come 'single spies'.
Press Release. CAEE has appointed three new board members who bring valuable industry experience and strategic guidance to the charity.
The focus of this month's Citizens Advice online briefing is housing. Everyone welcome.
A new blog from our Research & Campaigns Team reports evidence from Surrey Local Citizens Advice, national Citizens Advice and the respected Institute of Fiscal Studies.
Next month’s Budget should reset Local Housing Allowance (LHA) to take account of rising private rents. Continuing the freeze risks causing a private rental debt crisis.
CAEE Research & Campaigns Team (3 minutes)
In National Student Volunteering Week why it makes sense whatever course you're on.
In National Student Volunteering Week why it makes sense whatever course you're on.
“As a trusted reporter, Citizens Advice helps the public, government and business understand the causes of social problems and what to do about them.”
Things you may have missed about us. Number 4. (4 mins)
CAEE is delighted to support this event as part of our campaign to help local people facing digital exclusion.
Could you (a friend or family member) donate some hours each week to help the community as a Citizens Advice volunteer?
Our trustee board discussed headline priorities for the charity in 2023 and beyond.
Energy suppliers told to stop forcing prepayment meters on struggling families.
Press Release 24 January 2023
We're very pleased to report the success of our first Financial Literacy Course for 100 Year-12s at EEHS. Thanks to all involved.
Thank you for your interest in joining the team at Citizens Advice Epsom & Ewell.
How to save money on energy and make sure you’re getting the support you’re entitled to.
Rainbow is Epsom & Ewell's latest Warm Space joining others in helping people stay warm and save on bills this winter.
Press Release 18 January 2023
We're proud to post in full Jane's piece for The Observer. (Jane pictured right with Publicity Manager Louise.)
In 2022 people with a disability were the largest group of CAEE clients needing help to sort out their benefits.
We will continue do everything possible to help people in difficulty and use our data to alert ministers and the public to the need for more support.
Today the government’s energy-saving campaign goes on TV for the first time. A 30 second ad shows how thinking energy for just 30 seconds could save hundreds of pounds.
Echoing Tesco's long-running strapline, the campaign adds official oomph to straightforward ideas.
Short-term impact outstripped by combined pressures of sky-high bills and freezing weather.
“CAEE has been an independent local charity since 1939. Nothing we do would be possible without local people or local funding.”
Things you may have missed about us – Number 3 (3 minutes)
Out today:: some excellent advice from the BBC on saving money by saving energy.
Really helpful from Epsom & Ewell Borough Council. New webpage for anyone struggling with the cost of living.
“The aim of all our client contacts is to help the person move forward with confidence. Mutual trust is essential.”
Things you may have missed about us – Number 2. (3 minutes)
We're proud to show a brilliant short film created by our colleagues at the Citizens Advice network.
New local and national research reveals problems facing low-income and indebted households wherever they are.
Our clients often feel the world is against them. They need to know our core values are independence and impartiality, our sole aim to help them find a way forward.
Things you may not know about us – Number 1.(2 minutes)
We think you'll see a forward-looking network of community charities working well for a happier society.
Today we begin a short series of blogs highlighting less well known aspects of our service.
We want essential service firms to deal more responsibly with vulnerable customers. So do their regulators.
For the big shopping season: some valuable tips and reminders for bargain-hunters online.
The chancellor listened but many will still miss out, People on average pay may not be safe.
Cost of living update. SCC podcast is easy listening and great value. How to be more energy efficient and stay warm this winter.
Think you're a savvy shopper?? Take our quiz today - scams, labels, refunds lost goods....
Shop wisely this sale season and avoid getting less than you bargained for.
All this week CA network will be working hard to alert, inform and offer people help if needed.
Our brilliant volunteers and staff carried on helping people all year despite the challenges.
News of warm places on cold days where residents can spend time but not add huge amounts to their heating bills.
Our new leaflet will be in community places such as libraries and surgeries but it's also online here.
Citizens Advice is doubling down on its call for government action to protect families from hardship. (2 minutes)
We're building up our service here and helping the CA campaign to protect the vulnerable everywhere.
Launch Press Release. Wenceslas enables generous local people to donate their Winter Fuel Payment to help those in need.
Our colleague Phil (pictured) and Karen, Advice Services Manager, took part in last week's Charity Volunteer Fair.
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