As Citizens Advice Epsom & Ewell (CAEE) published its Annual Report 2024/25 following its AGM this week, the Board of Trustees looked back on a busy year with increased funding allowing CAEE to help more people in the community. In total, CAEE helped 3,619 people in the Epsom & Ewell borough, addressing 10,625 issues.
Welcome back as the new school year begins. Throughout the summer, our focus on housing has revealed a system failing local people on multiple fronts.
Like good King Wenceslas will you help fuel-poor families this winter?
The rules for Winter Fuel Payments have changed. You may need to claim Pension Credit to qualify.
Families across the country 'living on empty’ has not been an election issue.
Rob Geleit reflects on charity work he and his colleagues undertook during his year as Mayor. Guest Blog. Councillor Rob Geleit represents Court Ward on Epsom & Ewell Borough Council and was Mayor in 2023-24. (3-minute read)
Opening Volunteers' Week we recommended friends listen to Michael Mosley. Then came the terrible news.
Why living standards must be properly debated. And our first priorities for the new government.
In Volunteers' Week we celebrate the dedicated people making our service possible: CAEE Receptionist Bob..
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trainee Assessor Fiona.
In Volunteers' Week we celebrate the dedicated people who make our service possible: CAEE Volunteer Trustee Simon.
Volunteers' Week celebrates the dedicated people making our service possible: CAEE Trainee Adviser Ellie
Income insecurity means the cost crisis is not over. Data Insights report.
An inspiring 60-second film leads a new strategy across Citizens Advice.
Citizens Advice Data Insights 15 May 11am. Tales of two recoveries.
Action now could solve problems in the last stage of universal credit roll-out.
The Society recognises our community support on issues such as housing, heating and benefits.
Civil society is the institutions, people and beliefs that aren’t public or private, government or business. A positive report by our research team in a second Conference 2024 blog.
By Research and Campaigns Team, Citizens Advice Epsom & Ewell (4 minutes)
At Conference for the first time, Vicki hoped to learn more about how Citizens Advice works. She wasn’t disappointed. A full day covered tech possibilities, colleague and client wellbeing and Citizens Advice values.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker at Citizens Advice Epsom & Ewell (4 minutes)
We're hoping to see you at Epsom & Ewell Jobs Fair, Nescot, Thursday 11 April.
Our MFT colleague Christine was on the radio discussing the Financial Wellbeing Support Service.
The cost of private renting in Epsom & Ewell is forecast to go on rising.
The chancellor extended the Household Support Fund for a further 6 months as part of the Spring Budget.
Our 2023-24 Financial Literacy collaboration with local schools reports good progress.
"Alarm bells should be ringing with politicians". The stark message from our latest Data Insights briefing.
CAEE is proud to offer a bespoke financial literacy course to secondary schools in Epsom & Ewell.
We've posted reflections on our 2023-24 campaigns with thinking about the new campaign year 2024-25.
We welcome Matthew Swindells as national Chair. Health policy really matters to so many clients in the current crisis.
The Great Rail Sale. We hope offers are open to everyone, not just everyone who can order online.
Election Year Briefing 18 January. With the UK's most respected election analyst, Professor Sir John Curtice.
The Elf on the shelf has reminders about how to save energy and money all round the house.
Do you need advice on how to cut your bill? or get the right grants and benefits?
Not knowing how to use the internet or not having access are huge problems.
Demand for independent advice is growing and we need to strengthen the CAEE volunteer team. Here are 10 reasons why you should consider joining us, in the community’s interest and your own.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell.
Citizens Advice and Mary Frances Trust link to provide new financial and wellbeing service.
“When I think of Citizens Advice Epsom & Ewell three words spring to mind to illustrate the value of this wonderful organisation: community, service and support. I’m proud to support them during my year of office.” Guest Blog
Councillor Rob Geleit is Mayor of Epsom & Ewell (3 minute read)
Far from traditional boxes ticked the report is an inspiring prospectus.
Urgent call for new volunteers to extend face to face and outreach services.
Ministers should consider more ways of regulating supply of essential home services.
Could you play a vital role in helping people find a way forward?
Do you, or someone you know, need help getting online?
Our national colleague Dominic has written a blog with 5 simple things to do (or do better!) We like it a lot.
Exciting News. Town & Country Housing (Rosebery) is supporting the extension of our financial literacy project.
A call for policy change is growing louder as evidence of a worse crisis mounts.
How to check debt advice is trustworthy, reliable and right.
The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
At CAEE we love to show our appreciation in team social events.
Press Release. We are seeking a new treasurer who is passionate about changing things for the better in the local community.
Beyond family and friends, being suspicious isn't just ok, it's essential.
We want everyone to know what to look out for to protect themselves and loved ones
A marvellous way to way to show appreciation to our volunteers.
Unfortunately there are already doubts about what it will achieve in practice.
Our campaign, with Trading Standards and Business, Energy and Industrial Strategy.
Help us run a new partnership project supported by National Lottery Community Fund.
If you're keen to help build a stronger community, we may be just what you're looking for.
We learned more about our own clients and our own assumptions.
Clrr Geleit was recognised as Mayor at a Town Hall ceremony on 23 May.
Nearly 50 local people joined us to help fellow residents in the worst cost-crisis in a generation.
More people needing help. More food bank referrals. More prepayment meter problems.
An updated local leaflet shows how to start sorting things and who to ask for help.
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