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Cost of Living Campaign

Rapid rises in the cost of living mean difficult times for a growing number of people even in prosperous areas. We want to help policymakers, organisations and residents take the right decisions.

At Conference Vicki learned about advice innovations and met a shark!


At Conference for the first time, Vicki hoped to learn more about how Citizens Advice works. She wasn’t disappointed. A full day covered tech possibilities, colleague and client wellbeing and Citizens Advice values.
Vicki Phelan is a Financial and Wellbeing Support Service Caseworker at Citizens Advice Epsom & Ewell (4 minutes)→   read more ...

Hopes and fears: latest price changes may flatter to deceive

Looking for a better 2024 with grounds for hope.

Hopes and fears have dominated Citizens Advice cost–of-living campaigns othroughout 2023. They rise and fall with official statistics and our own national and local data.
Research & Campaigns Team, Citizens Advice Epsom & Ewell. (2-minute read)→   read more ...

Understanding young people and the ‘cozzie livs’.

Anna Tickle
Anna Tickle
Chloe may
Chloe May

For over a year the ‘cost of living crisis’ has dominated in all media. It became so familiar that younger people gave it a nickname, the ‘cozzie livs’. (4-minute read)
Chloe May and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→   read more ...

Watchdog’s new duty for banks: ensure good outcomes for customers


Good outcomes for customers – that is now the Financial Conduct Authority’s aim in regulating banks and other service providers. People should expect to be treated well.
Chloe May (pictured) and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→   read more ...

Cost of living campaigning at Westminster


National and Local Citizens Advice colleagues last week took their charities’ cost of living campaigning to parliament. Financial distress has grown across the country along with a frightening rise in the cost of living.
Louise Curd is Publicity and Fundraising Manager at Citizens Advice Epsom & Ewell.→   read more ...

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