For over a year the ‘cost of living crisis’ has dominated in all media. It became so familiar that younger people gave it a nickname, the ‘cozzie livs’. (4-minute read)
Chloe May and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.
Introducing the Financial and Wellbeing Support Service for Epsom & Ewell and surrounding areas.
It’s already clear some households will struggle with energy bills this winter.
Could you play a vital role in helping people find a way forward?
Summer media signposts progress for campaigns to stop digital exclusion.
Do you, or someone you know, need help getting online?
Good outcomes for customers – that is now the Financial Conduct Authority’s aim in regulating banks and other service providers. People should expect to be treated well.
Chloe May (pictured) and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.
At CAEE we depend on dedicated local people who care about their community. Their time, skills and experience are our strength. I hope my answers to these questions are helpful and encourage you to apply.
Jane Sheils is Volunteer Publicity Adviser at Citizens Advice Epsom & Ewell
Our national colleague Dominic has written a blog with 5 simple things to do (or do better!) We like it a lot.
Exciting News. Town & Country Housing (Rosebery) is supporting the extension of our financial literacy project.
A call for policy change is growing louder as evidence of a worse crisis mounts.
Changes in inflation and interest rates affect everyone, but low- and middle-income people most.
How to check debt advice is trustworthy, reliable and right.
Plans to close most ticket offices: it's not hard to see why opposition has grown. Research and Campaigns team.
"The week at Citizens Advice gave me valuable skills to use in the workplace." Caitlin and Sofia.
The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
We're asking the government to recognise the crisis facing many households in privately rented homes.
Why government must commit to improving the energy efficiency of the nation's homes. Research & Campaigns Team (3 minutes)
At CAEE we love to show our appreciation in team social events.
Press Release. We are seeking a new treasurer who is passionate about changing things for the better in the local community.
Beyond family and friends, being suspicious isn't just ok, it's essential.
We want everyone to know what to look out for to protect themselves and loved ones
We welcome and support the Lords' call for a new strategy. Research and Campaigns Team (3 mins)
The cost-of-living crisis is not inflicting pain equally.
A marvellous way to way to show appreciation to our volunteers.
Clichés of crisis economics don’t misrepresent the feelings of many CAEE clients or millions of others.
Unfortunately there are already doubts about what it will achieve in practice.
Our campaign, with Trading Standards and Business, Energy and Industrial Strategy.
Help us run a new partnership project supported by National Lottery Community Fund.
Help run a new partnership project funded by the National Lottery Community Fund.
If you're keen to help build a stronger community, we may be just what you're looking for.
We learned more about our own clients and our own assumptions.
Energy prices were certain to fall. They made lower general inflation inevitable.
Clrr Geleit was recognised as Mayor at a Town Hall ceremony on 23 May.
Evidence is mounting for more recognition of families previously thought able to manage.
Nearly 50 local people joined us to help fellow residents in the worst cost-crisis in a generation.
More people needing help. More food bank referrals. More prepayment meter problems.
Walking to raise funds and help local people through the cost of living crisis.
Typically people move into empty housing association property without carpets.
An updated local leaflet shows how to start sorting things and who to ask for help.
Online and mobile banking have made cash increasingly irrelevant for many.
I’d done my homework for the interview to be Chair of Citizens Advice Epsom and Ewell. Still, I surprised even myself at how little I knew and how much there was to learn. It’s been quite a rollercoaster!
Yvette Ball is Chair at Citizens Advice Epsom & Ewell.
Continuing high prices mean Spring is still on hold for the cost of living.
Down to 17.3% on the previous 4 weeks but still a frighteningly fast rise.
We were able to publicise the rewards and career benefits of volunteering at Citizens Advice.
The breadth of support needed reflects clients' situations and shows the extent of current problems.
Frozen food has always enjoyed a reputation for value.
Epsom & Ewell Jobs Fair: Training, Apprenticeships. Local Employers. Career Connections.
The BBC travelled far and wide in search of solutions.
The purpose of Rental Health was to investigate the state of the UK rental market.
As the 2023-24 business year begins, we’re launching a new programme of local campaigns for clients.
Worries about the disappearance of cash and credit card payment for car parking is front page news today.
National and Local Citizens Advice colleagues last week took their charities’ cost of living campaigning to parliament. Financial distress has grown across the country along with a frightening rise in the cost of living.
Louise Curd is Publicity and Fundraising Manager at Citizens Advice Epsom & Ewell.
Policymakers always show interest in Citizens Advice. On this occasion they found it easier than usual.
Comment. The February inflation announcement apparently shocked everyone except people who buy food and drinks.
The financial regulator is adding Augmented Reality to its consumer self-help campaign.
Energy scams have risen for obvious reasons (clue: £££). Criminals have different ways of getting hold of personal information or bank details.
Tuesday & Thursday we're open for drop-in. Other week days phone or email. Everyday online (and night)
New report: existing policy is 'inadequate for era of high energy prices'.
“An occasion to highlight achievements and aims that matter to everyone. We’re pleased to support a global event whose ideals the women and men who run our charity are proud to share.”
Lisa Davis is Chief Executive at Citizens Advice Epsom & Ewell.
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