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Citizens Advice Epsom & Ewell continues to work with Epsom and Ewell Rotaries for those in need this winter. Press Release.


Press release 09 October 2024

Citizens Advice Epsom & Ewell is again working with the Rotary Clubs of Epsom and Ewell for people in need of support this winter.

Changes to the Winter Fuel Payments mean that many people are worried that they may not be
able to heat their homes this winter.

For the eighth year running, Citizens Advice Epsom & Ewell (CAEE) has teamed up with the Rotary
Clubs of Epsom and Ewell to bring much needed support to those in the borough in need of help
with paying fuel bills this winter.

This year, residents in the Epsom & Ewell borough are being asked to donate any amount to Project
Wenceslas to help those affected. All funds will help those struggling with electricity and gas bills, as
well as enable energy efficient appliances to be purchased. CAEE manages the distribution for the
benefit for those in fuel poverty, direct to fuel suppliers with no deductions for costs or fees.

Lisa Davis, CEO, Citizens Advice Epsom & Ewell, said:

“With changes to the Winter Fuel Payments this winter, an increased number of people in our
community are worrying about heating their homes. Many people relied on the Winter Fuel
Payments to help manage their energy usage and budgets. Some may be eligible for benefits
but many may not.

“Project Wenceslas is more important than ever to provide that much needed support and peace of
mind for individuals and families across the borough who are struggling. Please get in touch if either
you want to donate or you are in need of support.”

To find out more about donating, contact epsomrotary.uk or ewellrotary.club and search Project Wenceslas. If you are struggling with fuel bills, then contact Citizens Advice Epsom & Ewell on 0808 278 7963 (Mon-Fri, 10am – 4pm) or via our website.

We are Citizens Advice. We give people the knowledge and confidence they need to find
their way forward, whoever they are, whatever their problem.


Media enquiries: please contact Citizens Advice Epsom & Ewell, email: publicity@caee.org.uk or telephone
01372 300778.

For information and advice, contact Citizens Advice Epsom & Ewell on Freephone 0808 278 7963 or
visit https://www.caee.org.uk

Notes to editors:

  1. For information on energy advice, please visit our website https://www.caee.org.uk/energy-
    advice/
  2. Citizens Advice is made up of the national charity Citizens Advice; the network of
    independent local Citizens Advice charities across England and Wales; the Citizens Advice
    consumer service; and the Witness Service.
  3. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and
    information for all who live, work and study in the borough of Epsom & Ewell. All advice
    is free, confidential, impartial and independent.
  4. Each year CAEE helps around 2,600 clients with issues such as benefits, housing, debt,
    fuel poverty, family issues and much more. Our outcomes are extremely positive not
    only for the clients we serve, but also for the wider community. During 2023/24 we
    secured income of nearly £900,000 for our clients. Our added value to society totalled
    £1.2m in fiscal benefits by reducing health service demand and maintaining employment
    and housing. The wider economic and social benefit of our work during 2022/23 totalled
    almost £8.1m.
  5. As a small charity we are responsible for raising our funds. It costs over £100 for each
    client that we help. To make a donation please visit www.caee.org.uk/donate/ – £10 per
    month could enable us to help another client this year.
  6. To get advice please use our Freephone Adviceline 0808 278 7963 or visit our website
    where you can get advice by email and find details of our drop in service.


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