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Four new trustees join the board at Citizens Advice Epsom & Ewell


Press release. For publication 29 September 2022.

Left to right back row: Andrew Heffernan, George Bell, Ian Davison, Shaun Jones,
Patrick O’Driscoll. Front row left to right: Fiona Taylor, Lisa Davis, Yvette Ball,
Hardik Trivedi and Peter Edwards.

Four new trustees have joined the board at Citizens Advice Epsom & Ewell to help guide and lead the charity as it approaches a difficult winter.

Joining the Board as new trustees are: Yvette Ball, Hardik Trivedi, Fiona Taylor and Andrew
Heffernan.

Peter Edwards, chairman, said:

“I’m delighted to welcome 4 talented people who will strengthen the Board at a challenging time for our charity.  We are seeing rapidly rising demand for our services, inflationary pressure on costs and fewer resources.

“The rising cost of living is a major concern for us all, especially those we are here to help. Families on the lowest incomes will be hit hardest and our frontline advisers are already supporting people finding it difficult to get by.”

Yvette’s professional career was with the Probation Service culminating as Chief Officer of the service in Gloucestershire and then Surrey. With retirement her voluntary career has included Chair of Faith in Action Merton Homelessness Project and then of Refugees at Home before joining CAEE. In these roles Yvette led the organisations to achieve success, changing dysfunctional groups into high-functioning teams and enabling the charities to thrive. She gained good knowledge of governance from experience as an Honorary Secretary. She understands disadvantage and brings her passion to tackle it as incoming Chair designate.

Hardik is an experienced consultant with Deutsche Bank and has a track record in delivering transformation projects across different industries in government and commercial organisations. Prior to consulting, he was a systems engineer within the UK Ministry of Defence. Hardik holds an MBA from University of Warwick and a MEng in Aerospace Engineering from Queen Mary University of London.

Fiona has 35 years’ experience in the transport industry including 13 years with her current employer, Network Rail, holding a number of director and senior leadership roles. Fiona spent several years as a self-employed consultant, working on transformation, business improvement and commercial bidding assignments.

Andrew started his career in brand marketing for blue-chip organisations, following which he took a break from the corporate world to qualify as a teacher. Andrew then worked for an educational charity before taking on the role of Membership and Marketing Director for a leading membership body in the social care sector.

Those who have departed are Alison Cribbs, vice-chair, who had been a trustee since 2015; Ian Davison who joined the board in October 2016 and chaired the HR committee; Bernie Watson who joined the board in 2018; and Alexis Marz and Hony Premial who both joined in 2017 and sat on the Finance and HR committees respectively.

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Media enquiries
Please contact Louise Curd, Publicity and Fundraising Manager, Citizens Advice Epsom & Ewell, email: publicity@caee.org.uk tel: 01372 300778.

We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.

Notes to editors
1. Photo from left to right back row: Andrew Heffernan, George Bell, Ian Davison, Shaun Jones, Patrick O’Driscoll. Front row left to right: Fiona Taylor, Lisa Davis, Yvette Ball, Hardik Trivedi and Peter Edwards.
2. Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
3. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell. All advice is free, confidential, impartial and independent.
4. Each year CAEE helps around 3,000 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more. Our outcomes are extremely positive not only for the clients we serve, but also for the wider community. During 2020/21 we secured income in excess of £1.2m for our clients. Our added value to society totalled £1.06m in fiscal benefits by reducing health service demand and maintaining employment and housing. The wider economic and social benefit of our work in 2020/21 totalled almost £8m.
5. As a small charity we are responsible for raising our funds. It costs, on average, £60 for each client that we help. To make a donation please visit caee.org.uk/donate/. Just £5 per month could enable us to help another client this year.
6. To get advice please use our freephone adviceline 0808 278 7963 or visit our website where you can get advice by emails and also find details of our drop in service.



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