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Drop-in service to reopen on Thursday mornings.


We are delighted to announce that our drop-in service will be open again on Thursday mornings starting 31 March.

After 2 years of Covid-19 restrictions, our advisers will be available without appointment on Thursdays 10.00am to 1.00pm at the Old Town Hall Epsom. If the service is successful we hope to quickly extend it to other days of the week.

We’re really looking forward to welcoming people back to the office but it’s still important for everyone to stay safe. That’s why we’re saying no one should come:

  • if they, or someone they live with, have tested positive for Covid-19 in the last 7 days, or
  • if they have any symptoms of Covid-19 (high temperature, fever, continuous cough, loss or change of taste or smell).

Instead, we advise them to call our free local Adviceline number 0808 278 7963 (weekdays 10.00 to 4.00) or check out our Online Advice.



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