Our work with clients gives us a wealth of real time evidence about local problems. This enables us to spot harmful policies or practice, help organisations improve, and support campaigns to influence national government.
As the summer holidays continue, our focus on key issues affecting our community has not taken a break. The right to a safe, secure and affordable home remains our top priority. (3 minutes)
Victoria Wan is a Research & Campaigns Volunteer at Citizens Advice Epsom & Ewell.
Priced out. It's now harder and harder to find an affordable private rental in our community.
Tenants can pay the real cost of inaction in their health and finances.
Soaring water bills are now among the biggest headaches for individuals and families living on low incomes.
How better social tariffs across essential services could significantly reduce poverty.
Navigating the energy landscape can be challenging.. The Priority Services Register is a vital support tool..
An unexpectedly high bill can be a big energy shock. But what if it’s months or years out of date and might even be someone else’s responsibility?
More households struggle with higher winter-to-spring energy bills.
Post #2 in our Navigating Energy Challenges series
In a confusing world it’s no surprise if problems trip up families and spoil lives.
By CAEE Research and Campaigns Team. (3 minutes)
Carbon monoxide, is a cause of growing concern among fire safety experts.
Navigating Energy Challenges, launched today, will address the topics that press most heavily on clients. To improve understanding of a core living standards issue our new public information series aims to inform both clients and decision-makers.
By Victoria Wan, Research & Campaigns volunteer at Citizens Advice Epsom & Ewell. (3 minutes)
Transition to eVisas - a positive change in immigration documentation as we enter 2025.
A momentous year spent highlighting necessary improvements to clients' lives.
Along with CA Mole Valley colleagues, we were pleased to meet Helen Maguire MP, our new representative at Westminster. It was a great opportunity to talk about how we can work together for the benefit of local people.
Lisa Davis is CEO at Citizens Advice Epsom & Ewell (2 minutes)
Poor communication in public services leaves many older clients facing confusion and financial distress.
Barriers to benefits. At Citizens Advice Epsom and Ewell, we see vulnerable clients every day facing significant obstacles when applying for the support they really need.
E&E has one of the highest proportions of homeless families in England. Housing policy needs urgent reform.
The Budget. Two cheers for people under pressure: household support, more help with debt repayment.
'Experts downbeat' wasn't what we were hoping for the least well-off.
Colleagues Anna and Victoria update stakeholders on value of the local Household Support Fund.
Autumn: fruitfulness for policy research. Not so mellow for clients. A campaigns update.
At CAEE we try to represent the spirit of the community in our advice *and* our campaigns for necessary change.
The rules for Winter Fuel Payments have changed. You may need to claim Pension Credit to qualify.
A campaign promoting trusted online help for young people facing new rights and responsibilities.
Private renters’ costs are going ‘Through the Roof’. And it's not just the rent.
It’s no secret that there’s a continuing housing crisis in the UK. And anyone who hasn’t noticed a shortage of decent accommodation affecting young people hasn’t been paying attention.
Ollie Smith is a communications and research volunteer at Citizens Advice Epsom & Ewell. (4 minutes)
A new local focus on issues affecting clients and citizens now.
Persistent cash use in our digital world sends a message: many are still missing out on digital innovation.
Data Insights July. Our public affairs colleagues produced strong evidence for providing immediate help.
Citizens Advice data on living standards has become central to the public debate in recent months.
Since June our Household Support Fund has helped 90 local families. FAQs.
School uniforms. In her new blog Anna Tickle writes about an important cost approaching with the new school year.
Families across the country 'living on empty’ has not been an election issue.
Finally, there's more debate about issues impacting many people we help. Not, unfortunately, from politicians.
This election should be about Living Standards but Swifties may see Eras! 🎵
Why living standards must be properly debated. And our first priorities for the new government.
The new Household Support Fund runs April to September. That will not be enough.
Income insecurity means the cost crisis is not over. Data Insights report.
Citizens Advice Data Insights 15 May 11am. Tales of two recoveries.
Action now could solve problems in the last stage of universal credit roll-out.
Comparing houses and related quality of life in rich countries, an independent think tank* finds us near the bottom of the class.
Owners in the borough outnumber renters 3 to 1 but we help far more renters with housing and other issues.
The cost of private renting in Epsom & Ewell is forecast to go on rising.
Local service standards really matter to all local people but some more than others.
The chancellor extended the Household Support Fund for a further 6 months as part of the Spring Budget.
"Alarm bells should be ringing with politicians". The stark message from our latest Data Insights briefing.
We've posted reflections on our 2023-24 campaigns with thinking about the new campaign year 2024-25.
Costly differences. Local services under threat hit vulnerable people hardest. Just like essentials price inflation.
We welcome Matthew Swindells as national Chair. Health policy really matters to so many clients in the current crisis.
Digital exclusion is putting vulnerable and older people at risk of becoming second class citizens.
For many local people we helped in 2023 price inflation in essentials caused serious debt problems.
The Great Rail Sale. We hope offers are open to everyone, not just everyone who can order online.
New blog reporting and recommending the latest cost-of-living briefing with election guru Professor Sir John Curtice.
The combination of ever-higher housing costs and dearer essentials will make 2024 difficult for many families.
Election Year Briefing 18 January. With the UK's most respected election analyst, Professor Sir John Curtice.
Hopes and fears have dominated Citizens Advice cost–of-living campaigns othroughout 2023. They rise and fall with official statistics and our own national and local data.
Research & Campaigns Team, Citizens Advice Epsom & Ewell. (2-minute read)
Martin Lewis was his plain-speaking self when he joined the latest CA cost-of-living briefing.
Banking hubs offer a practical solution to a growing problem in financial services.
High demand for advice and campaigns for mitigation of troubles facing so many.
The Elf on the shelf has reminders about how to save energy and money all round the house.
By continuing to use the site, you agree to the use of cookies. more information
The cookie settings on the Citizens Advice Epsom & Ewell website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" then you are consenting to this.
