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“Help to Claim” Advisers

Citizens Advice delivers a service called “Help to Claim” which offers end-to-end support via the phone to help people make a new Universal Credit claim and be ready for when their first payment arrives.

Here at Citizens Advice Epsom and Ewell we are looking for volunteers to join our Help to Claim Team

We are looking for Individuals with good IT skills to support clients via telephone  to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice service.

With full training  provided it’s an opportunity to learn new skills and meet new people

Initially remote working at home with potential to return to work in our  office.

If you are interested please complete our online application form or alternatively if you would like further information contact us at

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