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Marketing and Communications volunteer

We are seeking a marketing/communications volunteer to join our friendly publicity team.  If you enjoy writing and/or creative graphics this role is for you!

What will you do?

Working with our publicity team, you will help us communicate our free advice services to local people by:

  • creating copy for our monthly newsletters
  • creating posts for our website and social media
  • designing and creating posters and other publicity materials
  • coordinating content for internal comms.

What’s in it for you? 

  • make a real difference to people’s lives
  • learn about a range of areas such as benefits, debt and housing, and how problems in these areas can affect clients
  • build on valuable skills such as communication, research, campaigns, and how to engage with a range of audiences
  • increase your employability
  • have a positive impact in your community

And we’ll reimburse expenses too.

What skills do you need to have?

You do not need specific qualifications for this role but you will need to:

  • have good writing, editing and proofreading skills
  • have good speaking skills
  • be friendly and approachable
  • be non-judgmental and respect views, values and cultures that are different to your own
  • have good IT skills including use of social media
  • be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
  • be willing to undertake training in your role

Journalistic ability and/or marketing skills would be an advantage as would experience in using publishing platforms such as Canva or Publisher.

How much time do you need to give?

We are looking for volunteers able to commit a few hours every week.  But we can be flexible about the time spent and how often you volunteer so please come and talk to us. 

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

If you are interested in becoming a volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply

If you are interested in volunteering you can Apply Online, or you can Download the Application Form, fill it in, and send a printed copy to Citizens Advice Epsom & Ewell, The Old Town Hall, The Parade, Epsom, KT18 5AG.

If you would like to have a chat about things before applying, you can express your interest online and we will get back to you by phone or email.



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